CRM Automation
Player segmentation, event-triggered journeys and multichannel communication within Smartico.
Smartico
CRM automation and gamification for iGaming operators.
Explore the offering
Products & services
Open a product to explore its capabilities, delivery and sources, or browse its type to compare alternatives.
Gamification
Missions, levels, leaderboards and reward redemption linked to Smartico CRM.
About Smartico
Smartico provides a combined CRM and gamification platform for casino and sportsbook operators. Its product areas cover communication journeys, rewards and player-facing engagement mechanics. The supplier describes CRM and gamification as one commercial package, so buyers should evaluate the shared data and reward workflow as well as each module.
- Supplier focus
- CRM automation and gamification for iGaming operators.Source
Where this supplier fits
CRM and retention teams that want campaigns and gamified rewards managed together.
Company-level capabilities
- CRM automation
- Gamification
- Multi-brand configuration
These reflect the supplier's public descriptions. Check individual products for scope; a company capability does not automatically apply to every offering.
Questions for your evaluation
Use these to confirm the details for your business and market.
- Which player and transaction events must our platform supply?
- How are self-exclusion and marketing-consent changes applied before rewards or messages?
- What is included in the active-user tier and what delivery costs are separate?
Buyer questions, answered
Are CRM and gamification separate subscriptions?
Smartico says its package includes both; confirm the applicable active-user tier and messaging costs.
SourceCan one setup serve multiple brands?
The supplier describes multi-brand management within one instance, with brand-specific configuration.
SourceDoes Smartico publish integration guidance?
Its help centre covers data, front-end and bonus API integration.
Source