By Finnplay

Engagement Manager

Optional Titan engagement tool for player segments, event-triggered campaigns and activity dashboards.

The offering

What Engagement Manager does

Engagement Manager combines player segmentation, action rules and campaign automation. Operators define behavioural groups and trigger communications or bonuses when selected conditions are met.

Its page describes dashboards for activity and campaign data. Delivery channels rely on integrated messaging providers, so channel costs and suppression rules should be checked during procurement.

Who should explore it?

For teams that need to automate lifecycle campaigns and trigger messages from player activity.

  • Automate lifecycle campaigns
  • Trigger messages from player activity

Documented capabilities

  • Behavioural segmentation
  • Campaign triggers
  • Activity dashboards

Reported in the linked public sources. We have not independently tested these capabilities.

Product details

Product role
Campaign automation module for TitanSource
Delivery and integration
Email, SMS and push messages use integrated service providers.Source
Pricing and packaging
Not publicly specified in the reviewed pages. Request a scoped proposal.Source
Scope and coverage
Player campaigns within Titan; channels rely on connected messaging providers.Source
Channels or surfaces
Email, SMS and push via providersSource
Triggers
Time and player activitySource

Delivery & commercial details

Delivery & integration
Email, SMS and push messages use integrated service providers.Source
Pricing
Not publicly specified in the reviewed pages. Request a scoped proposal.Source

Confirm market availability, rights, service levels and contractual terms for your implementation. API availability alone does not establish a named integration.

Buyer questions, answered

What can trigger an action?

Examples include time, inactivity, deposits, withdrawals and gameplay activity.

Source
Does it include messaging transport itself?

The page says messages use integrated service providers.

Source
Can operators combine segment conditions?

Yes. Multiple attribute filters can define a player segment.

Source