Bloomreach Marketing Automation
Customer-data-driven marketing journeys with scenario triggers, channel actions, personalisation, testing and consent controls.
Supplier popularity85%By Solitics
Customer Retention
Personalised retention journeys using customer events and communication channels.
The offering
What Customer Retention does
Customer Retention is Solitics’ module for engagement after acquisition. It connects customer data to personalised communication and automated journeys, with predictive and gamification capabilities available in the broader platform.
The practical comparison is how an operator’s events become eligible actions, including exclusions, timing and reward delivery. Integration scope should be confirmed against the actual source systems.
Who should explore it?
Operators connecting distributed customer data to retention campaigns.
- Lifecycle messaging
- Reactivation journeys
- Personalised offers
Documented capabilities
- Customer journeys
- Event-based engagement
- Omnichannel communication
Reported in the linked public sources. We have not independently tested these capabilities.
Product details
- Product role
- Personalised retention journeys using customer events and communication channels.Source
- Delivery and integration
- Supplier-managed connection to agreed data sources; exact feeds and interfaces require scoping.Source
- Pricing and packaging
- No public contract price was established from the reviewed pages; request a scoped quote.Source
- Scope and coverage
- Customer retention across iGaming and other consumer industries.Source
- Triggers
- Journeys respond to customer activity and connected data.Source
- Dependencies
- Part of the Solitics engagement platform.Source
- Channels
- SMS, email, WhatsApp and in-app messaging; built-in channels and custom connections are described.Source
- Data inputs
- Live behavioural, transactional and customer-profile attributes from connected data sources.Source
Delivery & commercial details
- Delivery & integration
- Supplier-managed connection to agreed data sources; exact feeds and interfaces require scoping.Source
- Pricing
- No public contract price was established from the reviewed pages; request a scoped quote.Source
Confirm market availability, rights, service levels and contractual terms for your implementation. API availability alone does not establish a named integration.
Buyer questions, answered
Is this a standalone analytics warehouse?
The module’s purpose is retention activation; it uses connected customer data.
SourceCan it work with Smart Gamification?
Solitics describes the modules as connected within its platform.
SourceDoes a published implementation promise guarantee our launch?
No operator-specific timeline was verified; agree data access, milestones and acceptance criteria.
Source