Axom Gaming Platform
Behaviour-based decisions on player actions, incentives and timing.
Supplier popularity25%Customer-data-driven marketing journeys with scenario triggers, channel actions, personalisation, testing and consent controls.
The offering
Bloomreach Marketing Automation joins customer data to personalised campaign journeys. Its current iGaming offering applies the product to player segmentation and communications. The Engagement documentation explains the scenario builder: customers enter through a trigger, move through actions and operators, and can follow different branches or test variants. Email, push and webhook actions are documented, with additional channel scope selected in the product agreement.
Map your player identifiers, events and permission categories before building a journey. Include account and responsible-gambling eligibility changes in the targeting and suppression design. Preview the flow, test the actions and verify provider responses before launch. Confirm which channels and Loomi AI tools are included, and how marketing activity is reported back to your operator systems.
CRM teams managing permission-aware campaigns and personalised player journeys from connected customer data.
Reported in the linked public sources. We have not independently tested these capabilities.
Confirm market availability, rights, service levels and contractual terms for your implementation. API availability alone does not establish a named integration.
The scenario documentation includes previews, test events and test emails, alongside branching and A/B testing. Use them to validate the chosen audience and action flow.
SourceConsent can be granted or revoked in the customer profile or through scenario actions. Valid consent data must be loaded and categories mapped to the campaign’s subscription policy.
Source