By Scientific Games

Scientific Games SYMPHONY

Modular lottery gaming system connecting retail/digital channels, game operations and selected player-account components.

The offering

What Scientific Games SYMPHONY does

SYMPHONY is Scientific Games’ modular lottery gaming system. The current accessible Berlin selection describes open architecture, multi-tenant operation, retail/digital/mobile channels, third-party components and SG PAM. Its scope includes draw products, scratchcards and iLottery games within the chosen operating programme.

Map the central system, retailer network, player accounts and content connections before agreeing migration. Validate the selected game workflows, liability records, recovery and reconciliation with the incumbent system. The Berlin announcement is a contracted future conversion scheduled for 2027, so use it as evidence of the commercial architecture rather than a completed rollout.

Who should explore it?

Lottery technology teams modernising an operational core across channels and multiple tenants.

  • Replace a central lottery system under a controlled conversion plan
  • Connect retail and digital lottery products within a selected programme

Documented capabilities

  • Modular open architecture
  • Multi-tenant channel operation
  • Draw/scratch/iLottery programme support
  • Third-party and SG PAM components

Reported in the linked public sources. We have not independently tested these capabilities.

Product details

System role
Operational lottery gaming system with selected central, channel and player-account components.Source
Game programme
Draw-based products, scratchcard games and iLottery games in the contracted programme.Source
Architecture
Modular open architecture, multiple tenants and third-party components; Berlin conversion is scheduled for 2027.Source
Draw operation scope
The documented selected programme includes EUROJACKPOT, LOTTO and KENO; define closure, results, prize and correction responsibilities in implementation.Source

Delivery & commercial details

Delivery & integration
Configured modular system with third-party interfaces and optional SG PAM. Agree module boundaries, data migration, rollout stages and operator acceptance.Source
Pricing
Tender/proposal-led licensing and implementation. Scope central modules, channel systems, migration, ongoing support and third-party costs separately.

Confirm market availability, rights, service levels and contractual terms for your implementation. API availability alone does not establish a named integration.

Buyer questions, answered

Can SYMPHONY incorporate external components?

The Berlin selection describes an open architecture and integration with third-party components and applications. Specify the actual interfaces and implementation responsibilities.

Source
Can player accounts be part of the selected system?

The announced multi-tenant system includes SG PAM across retail and digital channels. Confirm the player-account module, wallet scope and rollout in the purchased package.

Source