AML Compliance
Customer and payment screening, transaction monitoring and investigation workflows.
Supplier popularity85%By Focal Research Consultants
Focal GO
Mobile records and follow-ups for safer-gambling staff interactions.
The offering
What Focal GO does
Focal GO supports floor staff who review alerts and speak with customers in licensed gambling venues. Staff can inspect Player of Interest records and document interactions from mobile devices.
GO synchronises with Focal Prevent. Teams should establish access roles, the follow-up process and who owns each recorded action so that the mobile workflow fits the venue’s safer-gambling procedures.
Who should explore it?
Venue teams documenting customer interactions while moving across the floor.
- Record a safer-gambling conversation
- Review a customer history and follow-up
Documented capabilities
- Mobile interaction logging
- Player of Interest records
- Role-based staff access
Reported in the linked public sources. We have not independently tested these capabilities.
Product details
Delivery & commercial details
- Delivery & integration
- Mobile staff access synchronised with Focal Prevent.
- Pricing
- Request a proposal covering the required configuration, volumes, support and implementation.
Confirm market availability, rights, service levels and contractual terms for your implementation. API availability alone does not establish a named integration.