By SYNOT Interactive

Omnichannel Platform

Player accounts, a single wallet and shared operational tools for online and land-based gaming configurations.

The offering

What Omnichannel Platform does

SYNOT’s Omnichannel Platform coordinates player management, payments, content and bonuses across digital and physical operations. The PAM toolset describes registration, verification, limits, exclusions, transaction histories and action logs. Reports, datamarts and communication tools are included in the modular platform scope.

Test whether an exclusion or balance change reaches every proposed channel and product. Identify the ledger owner, connected payment and verification services, and the information available for migration and audit. Define implementation and filing responsibilities for each market; a configurable compliance tool is one component of an operator’s broader obligations.

Who should explore it?

Operators combining physical and digital gaming or replacing a multi-product account platform.

  • Coordinate account controls across channels
  • Consolidate player transaction history
  • Migrate a multi-product wallet

Documented capabilities

  • Player registration and verification workflows
  • Single-wallet configuration
  • Limits and exclusion controls
  • Transaction and action histories

Reported in the linked public sources. We have not independently tested these capabilities.

Product details

Product role
Core player account and omnichannel operating platform.Source
Wallet scope
Single-wallet and single-backend configurations for selected products.Source
Operational scope
Online and land-based player management, payments, bonuses and reporting.Source

Delivery & commercial details

Delivery & integration
Modular platform implementation connecting online and land-based products to shared account and operating tools.
Pricing
Request module, channel, implementation, migration and support costs for the proposed operator configuration.

Confirm market availability, rights, service levels and contractual terms for your implementation. API availability alone does not establish a named integration.

Buyer questions, answered

Does it include player limits and exclusions?

The PAM section describes personal limits, cooling-off periods and self-exclusion controls.

Source
What activity histories are documented?

The platform describes financial transaction logs and player or operator action logs.

Source