Trustly ID
Bank-sourced identity data to support customer onboarding checks.
By Sumsub
User Verification
Configurable identity checks and verification workflows for player onboarding.
The offering
What User Verification does
Sumsub User Verification combines identity documents, biometrics, screening and other checks in configurable flows. The selected methods depend on the market and level of assurance required.
Applicants can use embedded web or mobile experiences or verification links. Results can be inspected in the dashboard and received through API responses or webhooks, with cases routed for manual review where needed.
Who should explore it?
For teams that need to verify new applicants, re-verify existing users and route exceptions for review.
- Verify new applicants
- Re-verify existing users
- Route exceptions for review
Documented capabilities
- Identity checks
- Liveness checks
- Configurable flows
- Manual-review routing
Reported in the linked public sources. We have not independently tested these capabilities.
Product details
- Product role
- Configurable identity verificationSource
- Delivery and integration
- WebSDK, MobileSDK, API or verification-link flows. The documentation lists WebSDK, MobileSDK and API integration, with result webhooks.Source
- Pricing and packaging
- Public plans exist; regulated-market scope, volume and additional checks affect the applicable proposal.Source
- Scope and coverage
- Configured identity methods and applicant flows; confirm document, country and plan coverage.Source
- Result delivery
- Dashboard, API and webhooksSource
- Verification methods
- Documents, biometrics, screening and other configured methodsSource
Delivery & commercial details
- Delivery & integration
- WebSDK, MobileSDK, API or verification-link flows. The documentation lists WebSDK, MobileSDK and API integration, with result webhooks.Source
- Pricing
- Public plans exist; regulated-market scope, volume and additional checks affect the applicable proposal.Source
Confirm market availability, rights, service levels and contractual terms for your implementation. API availability alone does not establish a named integration.
Buyer questions, answered
Is document upload the only verification method?
No. The documentation includes several document and non-document methods.
SourceCan uncertain cases be reviewed manually?
Yes. Configured rules can route cases for investigation.
SourceDoes the entry plan define our iGaming scope?
No. Obtain the appropriate compliance or custom plan.
Source